Here at the Bradford Police Museum, we are continually recruiting for Tour Guide Volunteers. This role involves taking groups of visitors on guided tours of the Victorian cells, which formed part of the original police station, together with a visit to the beautifully preserved Victorian Court Room; explaining the history and heritage of policing within the context of crime and punishment, the criminal justice system and civic enforcement in Bradford from the early 19th Century onwards.
Main tasks and responsibilities of the role:
- Greeting and welcoming tour groups upon their arrival, handing out guidance materials and explaining our facilities.
- Conducting museum tours of one hour in length.
- Conducting occasional tours of museum and facilities (e.g.“behind the scenes”) for VIPs, special visiting groups, etc.
- Dealing skilfully with a variety of visitors under a variety of circumstances.
- Assisting visitors in using the interactive facilities around the museum and answering general enquiries about the building, exhibitions, activities, and local history.
- Being well informed of all facilities, events and exhibitions taking place in the Museum and actively promoting these to enhance the enjoyment of visitors.
- Continually keeping informed about changes in museum exhibits.
- Assisting, on occasion, with evening special event programs.
- Ability to commit to attending regularly as agreed in the volunteer rota, and to let the appropriate Team Leader know in good time if unable to attend.
- Attend meetings, development opportunities and other duties associated with the role.
- Observe and implement relevant policies including: Equality and Diversity, Health and Safety and Safeguarding Policies; for which training will be given.
Time commitment:
Volunteers will be asked to commit to regular shifts on a weekly, fortnightly, or monthly basis during museum opening. To be confirmed in advance on the volunteer rota. The museum is open March to November each year, on Fridays and Saturdays, 10am – 3:30pm. There are also occasional special events and evening pre booked Group Tours, that tour guide volunteers can help with.
Training & Support:
We recognise that most volunteers would benefit from some training to fulfil this role and offer a comprehensive induction course to all new starters. Volunteers receive ongoing support and the opportunity to work with a mentor to help, identify and develop skills and gain experience. There will be regular volunteer and development meetings.
Apply now